At Bodhi Glow, we are committed to ensuring your satisfaction. If you are not completely satisfied with your purchase, we are here to help with our simple and convenient return and exchange process.
Returns
If you are not satisfied with your purchase, you may return it within 30 days of the delivery date for a refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Please note the following return conditions:
- Items must be returned with the receipt or proof of purchase.
- Sale items are not eligible for returns or refunds unless defective.
- Certain types of goods (e.g., perishable items, custom products, personal care items) are exempt from being returned.
Exchanges
If your item arrives damaged or defective, we will gladly offer a replacement. Please contact us as soon as possible to arrange an exchange.
Return Process
To initiate a return or exchange, please contact our customer service team at Info.BodhiGlow.com. We will provide you with a return shipping label and instructions for sending your item back.
Please ensure that all items are packaged securely to avoid any damage during transit. We recommend using a trackable shipping method to ensure safe and prompt delivery.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 business days.
Please note:
- Shipping costs are non-refundable.
- For exchanged items, please allow additional time for processing and delivery.